You are using a browser that is unsupported. Some features of this application may not be available.
We suggest using the latest version of Microsoft Edge, Firefox, or Google Chrome.
xEscalationTemplate-Email-SMS-Voice Escalation Template
Include step information in notification message: No
Escalation Steps (3)
| Step | Condition | Delay from alarm start (sec) | Notify | Notification message | Recipients |
|---|---|---|---|---|---|
| 1 | Unacknowledged | 30 seconds | (Custom Email-SMS List) | xMsgTemplate - HTML - In Alarm | \xLori Jones\emailWork |
| 2 | Unacknowledged | 90 seconds | (Custom Voice List) | <Same as Alarm> | \xNick Robinson\phoneMobile |
| 3 | Unacknowledged | 300 seconds | (Custom Email-SMS List) | xMsgTemplate - PLAIN TEXT - In Alarm | \xLori Jones\SMS |